/* A contrasting gold entry point with a soft ring, without moving page content. */
.complaint-launcher{position:fixed;right:24px;bottom:max(24px,env(safe-area-inset-bottom));z-index:80;isolation:isolate;display:flex;align-items:center;gap:11px;min-height:68px;max-width:calc(100vw - 32px);padding:12px 19px 12px 12px;border:2px solid #fff;border-radius:19px;background:linear-gradient(115deg,#ffdf73,#ffc72c);color:#083e30!important;box-shadow:0 8px 28px #073c3540,0 0 0 1px #b77d192b;text-decoration:none!important;font-family:Inter,Arial,sans-serif;transition:transform .18s,box-shadow .18s,background .18s}
.complaint-launcher::before{content:'';position:absolute;inset:-5px;border:2px solid #edaf16;border-radius:inherit;pointer-events:none;animation:complaint-beacon 3.2s ease-out infinite;z-index:-1}
.complaint-launcher:hover{background:linear-gradient(115deg,#ffe58b,#ffd247);transform:translateY(-2px);box-shadow:0 12px 32px #073c3550,0 0 0 1px #b77d1940}
.complaint-launcher:hover::before,.complaint-launcher:focus-visible::before,.complaint-launcher[aria-expanded="true"]::before{animation:none;opacity:0}
.complaint-launcher__icon{width:40px;height:40px;flex-shrink:0;display:grid;place-items:center;background:#07553e;border-radius:12px;color:#ffdf73}
.complaint-launcher svg{width:24px;height:24px;fill:none;stroke:currentColor;flex-shrink:0}
.complaint-launcher strong{display:block;font-size:15px;line-height:1.4;font-weight:800;letter-spacing:0;color:#083e30}
.complaint-launcher small{display:block;font-size:11px;line-height:1.5;font-weight:500;color:#31503b}
@keyframes complaint-beacon{0%{opacity:.55;transform:scale(1)}65%,100%{opacity:0;transform:scale(1.12,1.28)}}
.complaint-launcher:focus-visible,.complaint-dialog button:focus-visible,.complaint-dialog a:focus-visible{outline:3px solid #edc14b;outline-offset:4px}.complaint-dialog{width:min(960px,calc(100vw - 40px));height:min(860px,calc(100dvh - 48px));max-width:none;max-height:none;margin:auto;padding:0;border:0;border-radius:20px;overflow:hidden;background:#f6f9f7;color:#132e29;box-shadow:0 28px 100px #00231c55}.complaint-dialog:not([open]){display:none}.complaint-dialog[open]{display:flex;flex-direction:column}.complaint-dialog::backdrop{background:#001c2db3;backdrop-filter:blur(4px)}.complaint-modal-open{overflow:hidden}.complaint-dialog__header{display:flex;justify-content:space-between;align-items:flex-start;gap:20px;flex-shrink:0;padding:22px 26px 20px;background:#fff;border-bottom:1px solid #e0eae5}.complaint-eyebrow{font-size:9px;letter-spacing:1.6px;color:#648274;font-weight:700}.complaint-dialog h2{font-size:25px;line-height:1.2;letter-spacing:-.5px;margin:6px 0 7px;color:#005b45}.complaint-dialog__header p{font-size:12px;line-height:1.6;margin:0;color:#667b72}.complaint-close{display:grid;place-items:center;flex-shrink:0;width:38px;height:38px;border:1px solid #dfe9e3;border-radius:50%;background:#f4f8f6;color:#244a3b;cursor:pointer}.complaint-close:hover{background:#e5efe9}.complaint-close svg{width:20px;height:20px}.complaint-frame-wrap{position:relative;flex:1;min-height:0}.complaint-frame-wrap iframe{display:block;width:100%;height:100%;border:0;background:#fff}.complaint-loading{position:absolute;top:12px;left:50%;transform:translateX(-50%);z-index:1;white-space:nowrap;margin:0;padding:9px 16px;background:#fffaf0;color:#53695d;border:1px solid #efe1bf;border-radius:20px;font-size:12px;box-shadow:0 4px 18px #173d2512}.complaint-loading[hidden]{display:none}.complaint-dialog__footer{display:flex;align-items:center;justify-content:center;gap:8px;flex-wrap:wrap;flex-shrink:0;background:#fff;border-top:1px solid #e0eae5;padding:12px 20px;font-size:11px;color:#6a7f74}.complaint-dialog__footer a{color:#005b45;font-weight:650;text-decoration:underline;text-underline-offset:3px}
@media(max-width:700px){.complaint-launcher{right:14px;bottom:max(14px,env(safe-area-inset-bottom));gap:9px;min-height:58px;padding:9px 14px 9px 9px;border-radius:16px}.complaint-launcher__icon{width:32px;height:32px;border-radius:10px}.complaint-launcher strong{font-size:13px}.complaint-launcher small{font-size:10px}.complaint-launcher svg{width:21px;height:21px}.complaint-dialog{width:calc(100vw - 16px);height:calc(100dvh - 20px);border-radius:15px}.complaint-dialog__header{padding:16px;gap:10px}.complaint-dialog h2{font-size:22px}.complaint-dialog__header p{font-size:11px}.complaint-eyebrow{font-size:8px;letter-spacing:1.1px}.complaint-close{width:34px;height:34px}.complaint-dialog__footer{font-size:10px;padding:11px}}
@media(prefers-reduced-motion:reduce){.complaint-launcher{transition:none}.complaint-launcher::before{animation:none;opacity:0}}@media print{.complaint-launcher,.complaint-dialog{display:none!important}}